Shipping policy

At Sibia Bags, we are committed to delivering your orders quickly, safely, and efficiently. Please read our shipping policy carefully to understand how your order will be processed and delivered.

1. Order Processing

  • All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • You will receive a notification once your order has been shipped.

2. Shipping Rates and Delivery Estimates

We offer free standard shipping on all orders within India.

 

Shipping Method Estimated Delivery Time Cost
Standard Shipping 4–7 business days Free
Express Shipping* 2–4 business days CHARGABLE

 

*Express Shipping is available at checkout for select pin codes.

 

Note: Delivery times may vary depending on your location, courier delays, or during high-demand periods such as holidays and festivals.

 

3. Shipment Tracking

Once your order is shipped, you will receive a tracking number via email or SMS. You can track your package directly through the courier’s website or our order tracking page.

4. Delivery Area

We currently ship across India. If you are located outside India and would like to place an order, please contact our customer support at sibiabagsecom@gmail.com for assistance.

5. Delays and Exceptions

While we strive to ensure timely delivery, certain factors beyond our control (e.g., weather conditions, courier delays, or remote location access) may cause delays. In such cases, we will keep you informed via email or SMS.

6. Address Accuracy

Please ensure that the shipping address and contact details provided at checkout are accurate. We are not responsible for delays or losses caused by incorrect or incomplete address information.

7. Undelivered or Returned Packages

If a package is returned due to an incorrect address, unavailability of the recipient, or other delivery issues, we will contact you to reattempt delivery. Additional shipping charges may apply for reshipment.

8. Damaged or Lost Packages

If your order arrives damaged or you suspect it is lost in transit, please contact us immediately at +91 80972 63892 with your order number and tracking details. We will work with the courier service to resolve the issue promptly.

Need Help?

If you have any questions about shipping, delivery timelines, or tracking your order, feel free to contact our support team at:

📧 sibiabagsecom@gmail.com